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Monday, June 21, 2010

Work Culture

Dear Friends,

Going to work. This is a task by itself.
Here I am not talking about qualifying oneself, applying and landing a job.
Working in some place and what goes on within office and among employees is what I wish to deal with in this blog.

I have always felt the management phrase of 80% doing 20% of all work there is and 20% doing 80% to be very true.

It may not be office politics nor disinterest in working on the job. This 80% also can be made to contribute their 100% to their jobs.
Basically it is the lack of knowledge about what and how to work efficiently.
Many in an office do not understand the nature of their jobs. They just drift aimlessly in offices. They tend to concentrate more on someone else's job than their own. If employed in a private such employeess are shown the gate very soon. But in government jobs that is not the case.
Some may be working very hard but just in the opposite direction!
Some may complain of their superiors being partial to others.
Maybe superiors just expect their subordinates to complete their work even if they dont understand how that work has to be done.
Superiors do not take the time out to teach the lower level cadres about how to work.
There is no proper leader who guides them about their role and the way they should work. No training either obviously.
Any human is capable of some work, whether skilled or unskilled. An unskilled worker can very easily learn the skills by observation, practice, hard and sincere work.
The person has to know what he is doing to be really interested in his job.
This lack of knowledge is most times responsible for all trouble between higher and lower cadres.
I think a strong training and induction should be given to each and every entrant in any workplace. Induction should include training by rotation in all departments so that the new entrant knows how inter-connected all departments are with each other. If this knowledge is lacking many have chances of falling into a pit thinking their work is superior to others or vice versa.
It is like a person who has headache saying thats the worst of all ailments. All organs should work together to keep the body healthy, so too is the case of all departments coming together to make a success of the company or organization.
Its not a question of superior department or inferior department at all. It is the synthesizing of all work to represent the whole.

One who knows his job enjoys his work. To know one has to train himself first and be aware of the role he is playing, however small it may be, take pride in his role and deliver performance day in and day out.
Here again such routines can be transformed to meaningful changes by thinking the whys and hows of doing a process or a job.
By thinking and applying our minds to why we should be doing a job the way it is done and/or how best we can improve upon the existing model without involving complexities or adding higher costs.

When a person loves his job it means three things to me.
He knows his job.
He forgets everything else while on his job and
is able to give quality inputs due to his dedication and love for the work that he is doing.
Such people are not rare to find provided the training is good, the person is placed according to his capabilities and gets due incentives for his level of work.
A job means earning money and supporting our families.
Good workers should be rewarded with good pay so that they dont worry about money. Incentives are a must to keep good and talented people working for the organization.

I have found this mantra to be so true that I keep applying it to all who do jobs. Workers who please their superiors in some other ways and get by, never last or putting it in another way, they last only until the superior lasts in the organization.
If you know your job well enough, then superiors may come, superiors may go but our work goes on...until one is promoted to a higher job.
Dint we notice that a good worker is never touched unnecesarily by the management.

Cheers!
Mahalakshmi

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